Effective Date: October 6, 2025
Last Updated: October 6, 2025

Thank you for shopping with Rowing Republic. We want you to love your purchase. If you are not completely satisfied, we’re here to help.

1. Returns

• We accept returns within 30 days of the original purchase date.

• To be eligible for a return, your item must be:

  • Unworn, unused, and in the same condition you received it

  • In its original packaging with tags attached

  • Accompanied by proof of purchase (e.g., order confirmation or receipt)

Items that are damaged, worn, washed, or altered after delivery may not be accepted for return.

2. Non-Returnable Items

The following items cannot be returned:

• Gift cards

• Final sale or clearance items (if applicable)

• Customized or personalized products (unless they arrived damaged or defective)

3. Exchanges

If you need to exchange an item for a different size or style, please contact us at [email protected].
We recommend placing a new order for the replacement item to ensure availability, then returning the original item for a refund.

4. Refunds

Once we receive and inspect your return, we will notify you by email. If your return is approved:

• A refund will be issued to your original payment method within 5–10 business days.

• Shipping costs are non-refundable, unless the return is due to our error (e.g., wrong or defective item).

If you haven’t received your refund after 10 business days, please contact your bank or credit card company first, then reach out to us.

5. Return Shipping

• Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.

• We recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.

Instructions for return shipping will be provided once you contact us.

6. Damaged or Defective Items

If your order arrives damaged, defective, or incorrect, please email [email protected] within 7 days of receiving your order. Include your order number, a description of the issue, and clear photos. We will replace the item or issue a full refund, including shipping costs.

7. Order Cancellations

Orders can be canceled within 24 hours of being placed. Once your order has shipped, it cannot be canceled. You may return the item following the guidelines above.

8. Contact Us

For any return or refund questions, please contact:
📧 [email protected]
🌐 https://rowingrepublic.com
📍 Florida, USA