Frequently asked questions
Welcome to the Rowing Republic Help Center — where your questions find answers as quickly as an eight-man boat finds its rhythm. Below you’ll find the most common questions we get from our rowing community. If you don’t see what you’re looking for, reach out to us directly by contacting us.
Contact UsOrders, Shipping & Delivery
Most orders ship within 1–3 business days. During busy times (like holidays or major sales), it may take a little longer, but we’ll always keep you updated with tracking information once your package leaves our dock.
As soon as your order ships, you’ll receive an email with a tracking link so you can follow your gear every step of the way.
Currently, we ship across the U.S. and Canada, with international shipping coming soon. Can’t wait? Shoot us an email and we’ll see what we can do to get Rowing Republic gear on your side of the water.
We process orders quickly, but if you need to make a change, email us within 12 hours of placing your order and we’ll do our best to accommodate.
Payment, Discounts & Gift Cards
We accept major credit cards (Visa, MasterCard, American Express, Discover), PayPal, Apple Pay, and Google Pay.
Yes, sales tax is applied at checkout where required by law.
Yes, because we know it takes a village to fuel this sport. Current and former military members in addition to current first responders receive 10% off. Contact Us with a copy of your ID to receive a code.
Yes! Digital gift cards are available in multiple amounts and make the perfect gift for rowers, parents, and coaches.
Returns & Exchanges
We want you to love your Rowing Republic gear. If you don’t, you can return or exchange unworn, unwashed items within 30 days of purchase. All original tags must still be attached.
Yes, personalized or custom-printed items are final sale and cannot be returned. Sale items are returnable for store credit only.
Contact us with your order number and what is going on with your item. Once your return is approved, you’ll receive a prepaid shipping label.
Sizing, Fit & Product Care
Check our Size Chart on each product page. Still unsure? Reach out, our team is happy to help you find the perfect fit.
We use premium, durable fabrics built to move with you — whether you’re in the boat, at the gym, or on the sidelines cheering. Many of our pieces feature moisture-wicking technology and reinforced stitching to handle the grind of daily training.
Most items are machine-wash cold, tumble dry low. Always check the care label inside your garment for specific instructions.
We regularly restock core products and seasonal gear. Sign up for our newsletter to be the first to know when items are back.
Accounts & Security
No — but creating an account makes it easier to track your orders, save your shipping info, and earn early access to new drops.
Absolutely. We use industry-standard 256-bit SSL encryption to keep your data safe, and we never sell your information to third parties. For full details, read our Privacy Policy.
Couldn’t Find Your Answer?
We’re here to help. If you couldn’t find the information you were looking for, please reach out to us directly. Our team is eager to assist you.t.
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